We’ve been making some exciting behind-the-scenes changes lately in the Webinology labs. Some of them have been to improve our processes, but others have a more direct impact on our customers.
We often write custom plugins for our clients to provide them with specialized functionality. These plugins improve may be designed to improve their business processes, enhance interactions with their customers, or give them differentiators that no one else has.
But for some custom plugins – like the ones that are unique to our clients, that don’t live in the official WordPress repository – don’t get the same advantages. To keep those updated has, up until now, required a manual process for us.
We’ve worked out a method, however, by which all of our custom plugins can be updated in the same way as other WordPress plugins. We’ll be rolling this out to our clients in the near future.
What that means for our clients is that it’ll be faster, more efficient, and more hands-free for us to keep your custom code secure and up to date.
What does this mean for our clients? Things we develop for you – and for your customers – will have richer, more interactive, more user-friendly interfaces.
It also means we can do more with WordPress than ever before.
Our Support Site
While it’s still very new, our new support site is no longer in “beta” but ready for action. We looked at a lot of different options, but a) because we’re WordPress people and b) because it was “awesome,” we went with the paid version of Awesome Support for WordPress.
What this means to our clients is that you have one place to reach out where everyone on the team can see and act upon your requests.
We don’t need no stinkin’ laurels!
We’re excited to be bringing new things to the table for our clients, and don’t worry… we’ll never stop. “Resting on our laurels” is just not how we webinologists roll; around here, we’re always looking for new and better ways to do things.
That’s just how we’re wired!